5
Dunsford Rd/Meadow La Ind Est, Alfreton DE55 7RH, UK
Alfreton, East Midlands DE55 7RH
01773 835192

Very pleased with the assistance I received in Tibshelf this evening. The staff member, from Shirland, was very helpful in attending my broken down vehicle at home on behalf of Green Flag.

Car broke down on the A1 at Doncaster whist travelling back to the north east on the Saturday evening before Christmas. After 4 hours waiting on the hard shoulder as a result of dreadful service from the RAC, it attended and contracted Richford to recover the car to a local dealership. The RAC would not supervise the recovery and so we had to wait. The RAC initially quoted 2-3 hours for a recovery contractor to respond. Having taken 1 hour to source a contractor, Richford arrived within 20-30 minutes, much sooner than we were quoted. The driver was polite, insightful and managed the recovery. The telephone operatives, particularly Kirsty were also professional, courteous and solution focused, keeping us in touch with all developments and ultimately recovering the vehicle back to the north-east at no additional expense. Exceptional responsive, pragmatic and solution focused service provided. I do not hesitate to recommend. Many of the reviews provided below appear to relate to the limited coverage provided in RAC/AA roadside assistance rather than the level of service provided by Richford. Mindful of the limitations of the roadside assistance arrangements we also had, Richford Motors provided exemplary recovery services.

Really really bad company is this work with aa but unhelpful unprofessional plus they just move you to nearest garage for repair and can't repair your car on spot another words they don't have any clue or mechanic to fix your car if it's broken down and shame on aa how come they work peoples like this company specifically in Yorkshire areea. Really had bad experience with them last night

Called Audi assistance they contracted work to richford motors was told driver would be with me and my family within the the hour I waited 3 hours they sent me texts to say 5 mins these were repeated when driver came hes attitude stank I suffered a blow out on my tyre on the m1 he instructed me to drive on the alloy knowing this was unsafe I mentioned this to the driver he didnt want to no he then blamed me for this blow out which was crazy he then refused to tow me back home I had to then ring Audi again and they sent AA which were much more helpfull and towed us home. I emailed this company still no response its a cow boy outfit stay away.

absolutely fantastic service.. can't thank your 2 lads enough Phil richford and for your help to. Very much appreciated.

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Richford Motor Services Ltd — Car Repair in Alfreton

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Richford Motor Services Ltd

Car Repair at Dunsford Rd/Meadow La Ind Est, Alfreton DE55 7RH, UK. Here you will find detailed information about Richford Motor Services Ltd: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    Open 24 hours
  • Tuesday
    Open 24 hours
  • Wednesday
    Open 24 hours
  • Thursday
    Open 24 hours
  • Friday
    Open 24 hours
  • Saturday
    Open 24 hours
  • Sunday
    Open 24 hours

Rating

3
/
5
Based on 5 reviews

Contacts

Categories:
State:
East Midlands
Address:
Dunsford Rd/Meadow La Ind Est, Alfreton DE55 7RH, UK.
City:
Alfreton
Phone:
Postcode:
DE55 7RH

About Richford Motor Services Ltd

Richford Motor Services Ltd is a UK Car Repair based in Alfreton, East Midlands. Richford Motor Services Ltd is located at Dunsford Rd/Meadow La Ind Est, Alfreton DE55 7RH, UK.


Please contact with Richford Motor Services Ltd using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Richford Motor Services Ltd opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Richford Motor Services Ltd

  • John Russell
    Added 27.01.2019
    Very pleased with the assistance I received in Tibshelf this evening. The staff member, from Shirland, was very helpful in attending my broken down vehicle at home on behalf of Green Flag.
  • Lesley Gray
    Added 30.12.2018
    Car broke down on the A1 at Doncaster whist travelling back to the north east on the Saturday evening before Christmas. After 4 hours waiting on the hard shoulder as a result of dreadful service from the RAC, it attended and contracted Richford to recover the car to a local dealership. The RAC would not supervise the recovery and so we had to wait. The RAC initially quoted 2-3 hours for a recovery contractor to respond. Having taken 1 hour to source a contractor, Richford arrived within 20-30 minutes, much sooner than we were quoted. The driver was polite, insightful and managed the recovery. The telephone operatives, particularly Kirsty were also professional, courteous and solution focused, keeping us in touch with all developments and ultimately recovering the vehicle back to the north-east at no additional expense. Exceptional responsive, pragmatic and solution focused service provided. I do not hesitate to recommend. Many of the reviews provided below appear to relate to the limited coverage provided in RAC/AA roadside assistance rather than the level of service provided by Richford. Mindful of the limitations of the roadside assistance arrangements we also had, Richford Motors provided exemplary recovery services.
  • ady khn
    Added 26.10.2018
    Really really bad company is this work with aa but unhelpful unprofessional plus they just move you to nearest garage for repair and can't repair your car on spot another words they don't have any clue or mechanic to fix your car if it's broken down and shame on aa how come they work peoples like this company specifically in Yorkshire areea. Really had bad experience with them last night
  • Salim Subedar
    Added 03.10.2018
    Called Audi assistance they contracted work to richford motors was told driver would be with me and my family within the the hour I waited 3 hours they sent me texts to say 5 mins these were repeated when driver came hes attitude stank I suffered a blow out on my tyre on the m1 he instructed me to drive on the alloy knowing this was unsafe I mentioned this to the driver he didnt want to no he then blamed me for this blow out which was crazy he then refused to tow me back home I had to then ring Audi again and they sent AA which were much more helpfull and towed us home. I emailed this company still no response its a cow boy outfit stay away.
  • richard moore
    Added 29.09.2018
    absolutely fantastic service.. can't thank your 2 lads enough Phil richford and for your help to. Very much appreciated.
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